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Home » Games News » Banning hackers
* 10/11/2009 - F4BOX reported for hacking (video included)
* 17/11/2009 - Answer from support:
"Thank you for your report. We will investigate the matter thoroughly before committing to any action. For privacy purposes, we are unable to notify you our findings.
We appreciate your efforts in bringing this to our attention and hope that we can resolve this matter quickly, fairly, and to the satisfaction of all parties involved. "
So basically the standard answer.
I know for a fact he was not banned during those 7 days cause i saw him on the game.
*19/11/2009 - F4BOX not on the banned list
9 days ... sufficient to say that each min a hacker is left on the game is a min he can ruin the game experience for others. Now, we bother to record giant size videos to help you guys ban them but a swift response would be nice when the proof is right in front of you.